Privacy Policy for Pam GM Sales Bridge

Last Updated: January 16, 2026

1. Introduction

At Pam GM, we value your privacy. This policy explains how we handle information received through our Facebook Messenger automation (“Pam GM Sales Bridge”).

2. Information We Collect

When you message our Facebook Page, we collect:

• Your Facebook display name.

• The content of your messages (e.g., embroidery or screen printing inquiries).

3. How We Use Your Information

We use this data solely to provide customer service and process orders. This information is automatically sent to our Trello project management boards to ensure your requests are handled efficiently by our team in Laval.

4. Data Sharing and Third Parties

We do not sell your personal data. Your information is shared only with:

• Facebook (Meta): To facilitate the messaging service.

• Make.com: To automate the transfer of data.

• Trello (Atlassian): To manage your order or inquiry.

5. Data Retention and Deletion

We keep your project information in Trello as long as necessary to complete your order. If you wish to have your data deleted, please contact us at rmakdah@gmail.com or via our website at www.pamgm.ca. We will process all deletion requests within 30 days.

6. Contact Us

For any questions regarding this policy, please contact: Pam GM Laval, QC Website: www.pamgm.ca Email: rmakdah@gmail.com